‘’Empowering clients to exceed their goals.’’
SBSC offers clients the service and security they need to keep their companies profitable and protected. You keep your equipment properly maintained, protected, and insured. Your computer network and business data are no exception. SBSC’s managed IT services covers maintenance, security, and disaster recovery.
THE PROCESS:
Maintenance: IT Support and routine maintenance for your network, applications, infrastructure, and endpoint devices. This includes server maintenance, security updates, patch management, and device optimization. Service techs are available to respond to requests for assistance.
Security: SBSC follows the NIST (National Institute of Standards and Technology) Cyber Security Framework of Identify, Protect, Detect, Respond, and Recover. Including proper asset management, SIEM (Security information & event management), Firewall management, DNS filtering, Phishing training, endpoint protection, threat detection, SOC automation, and disaster recovery.
Disaster Recovery: The most important service SBSC offers is backup and disaster recovery. Client backups take place both on and off site. Backups are routinely audited and tested for efficacy. Disaster recovery training and drills are conducted regularly to ensure our team’s ability to fully restore your company in the event of a disaster.
FREQUENTLY ASKED QUESTIONS:
How is SBSC fundamentally different from the hundreds of other IT companies in the marketplace?
The short answer is communication and service. Our background is in manufacturing and construction. We understand your company’s operation and its technology needs. Our offices are in West Fargo, and we encourage clients to stop by any time. When you call us, you will never reach an out of state call center. We strive to handle service calls within hours not days. Your success is our business.
How does a managed IT service work?
As an MSP we offer a monthly service contract including full maintenance, cyber security, and disaster recovery features. An additional IT Helpdesk option is available for clients whose employees need more individualized assistance. Monthly fees are calculated by the number of serviceable endpoints on each client’s network.
What about broken equipment and new installation projects?
SMALL BUSINESSES ARE THE PRIME TARGET: These firms rarely have qualified IT staff or the necessary security measures in place to protect their companies. Hackers exploit these weaknesses and will hold businesses hostage for high dollar ransoms.
SBSC will always repair equipment and we are happy to help clients upgrade their technology. All projects and repairs are quoted and billed separately from any existing service contract.
Your business, Technology & Cyber Security:
95% OF BREACHES ARE CAUSED BY HUMAN ERROR: Whether it is downloading a corrupted document, clicking on a bad link, or weak passwords most cyber security breaches can be prevented. (Deloitte, 2021)
RANSOMWARE PUTS COMPANIES OUT OF BUSINESS: The average cost of a ransomware attack in 2021 was $133,000.00. Each day 4,000 small businesses are breached in the US and 60% are out of business by the end of the year. (Cimcor, 2019 & Accenture, 2022)
SUMMARY:
Technology will accelerate or cripple your company’s growth. The difference is who manages your IT.
As a member of the National Society of IT Service Providers we adhere to the highest standards of ethics, professionalism, and service. We are a part of an organization dedicated to improving the perception and credibility of the IT profession.
